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1. Why my battery with a 20V label when I receive the battery from BTN?

 Answer: Because of the shipping power legal, it can not accept ebike battery, so we put a fake label on the battery case,  please accept it, if you don't accept,please don't place the order.


2. What is the difference of BBS-01 motor and BBS-02 motor? 

Answer: 36V and 48V all BBS motor , there is no differnce and all with PAS sensor, BAFANG/8FUN sometimes make a lable with BBS-01 and sometimes make a lable with BBS-02, if you don't accept, please don't place order.


3. Can I buy a electric bike from your shop? 

Answer: No, you can not,  we only display the electric bike in our shop for advertisment, not for sale, if you are a dealer, please contact us for OEM or ODM the electric bikes. 


4. Israel customer accept? 


No, because of the custom problem, we don't accept online orders from Israel customers, sorry.


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