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Get US $10 off for single orders greater than US $500 .

When you purchase more than one item, please add them to the shopping cart to get the discount.

Time remaining for promotion: 14d 3h 51m 59s

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Service

Shipment:


When you place an order, please choose a shipping method and pay for the order including the shipping fee. We will send the items within 3-5 days once your payment is completed.
We do not guarantee delivery time on all international shipments due to differences in customs clearing times in individual countries, which may affect how quickly your product is inspected. Please note that buyers are responsible for all additional customs fees, brokerage fees, duties, and taxes for importation into your country. These additional fees may be collected at time of delivery. We will not refund shipping charges for refused shipments.
The shipping cost does not include any import taxes, and buyers are responsible for customs duties.

 

Returns:


We do our best to serve our customers the best that we can.
We will refund you if you return the items within 15 days of your receipt of the items for any reason. However, the buyer should make sure that the items returned are in their original conditions.  If the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss, and we will not give the buyer a full refund.  The buyer should try to file a claim with the logistic company to recover the cost of damage or loss.
The buyer will be responsible for the shipping fees to return the items.


Warranty & Maintenance:

We offer the 1-month free replacement.  Buyers may request for a replacement within 15 days from your receipt of the product. The buyer should return the product in the original conditions to us and should bear the shipping costs for return. 
We also provide 12-month free maintenance.  The buyer should return the product in the original conditions to us and should bear the shipping costs for return.  If any part is required to be replaced, the buyer should also pay for the costs of the parts to be replaced.
Before returning the items, please confirm the return address and the logistics method with us. After you give the items to the logistic company, please send us the tracking number.  As soon as we receive the items, we will repair or exchange them ASAP.

Feedback:


Your satisfaction and positive feedback is very important to us.  Please leave positive feedback and 5 stars if you are satisfied with our items and services.
If you have any problems with our items or services, please feel free to contact us first before you leave negative feedback.  We will do our best to solve any problems and provide you with the best customer services.

F.A.Q

Frequently Asked Questions

1,Can I get discount from your listed products?

Please DO NOT ask us for a quote or a special deal on all our products, all the price updated on the shop is our cheapest price;
For our regular clients, please contact us for coupon. We will get back to you asap for your orders.

2,Do you do free shipping to XX countries?

We do free shipping almost 90% of all the countries in the world .except some countries in south America , middle east and East/middle Europe etc. Those countries have a very little extra charge around 15USD in generally .

3,How do I know my shipping fee?

International freight charges are configured instantly in the shopping cart during checkout
BEFORE payment is required. You MUST choose one of the two export methods for the correct
price to be displayed. Air is reliable and cheap, also can be tracked.
EMS is fast, guaranteed and has a real-time tracking number provided.

4,Is it possible I will get into trouble for the branded /logo thing?

Generally Speaking; we never have any problems on custom clearance issue if you choice shipping by air. For now it’s 100% no any problems;
But in some states in USA or some country like Brazil, EMS can be a small trouble for clearance. While those are not unchangeable .it depends also the season or the year. Or policy from the Government . if you still have doublt refer to this, you can check with us online or by email.

5,How much import duty I have to pay?

For INTERNTIONAL business, there always have this import duty issue. We ship all our package as gift/sample . no commercial value, and we normally put 10-80USD on the shipping paper for lower your tax.(depends on the box size) please notice if you worry about this, you can check with your local custom,
We do not accept any return product for high tax reason, if you can’t accept this, please don’t purchase from us.

6,Can you do customize guitar for me as my request?

We accept OEM/customize order , if you need a customize guitar ,please ask us for a custom guitar form and fill your information on it. We will quote you price as your details request.


7,Can I get a hardcase for my guitar? Do you have photo of the hardcase?

Yes,we offer hardcases for all the guitars we post on the shop.if you purchase together with guitar, the hardcase price is 70USD. Please ask me link for hardcase payment.
We don’t offer photo for hardcase . this price is for Generally hardcase.nothing special. If you want something special, please contact us, we will re quote you a new price as your request.

8,Do you accept Paypal payment?

Yes we do accept Paypal payment, but please notice in aliexpress website ,aliexpress themselves do not work with Paypal company, so if you prefer a PP payment, please do it to Tillie.shop@gmail.com or sales88express@hotmail.com. Then send me an email of your payment receipt with your shipping address,phone number and full name to Tillie@8sounds.com .we will arrange the order in 48 hours and inform you tracking number by email.