1) buyer: Hi, seller, all the items in your store are free shipping or not?
Seller: yes free shipping for China Post Air Mail.
2) buyer: Hi, seller, can you help us to choose the suitable size? What size should I take?
Seller: You can choose the size according to our size table, but there's a deviation of 1-5 cm as the reason of laying relax. You can tell us weight and height to choose size.
3) buyer: Hi, seller, I didn't receive my package, what's going on? Why can't I track the tracking number? Is it invalid?
Seller: Hello friend, we have sent to the post, maybe they have to do some working process. And haven't upload the information
4) buyer: Hi, seller, I got my package, but the clothes (pants) are not same as the picture, the quality is poor, I don't like it.
Seller: Hello, my friend, we are so sorry that the item is not the same as you expected, you know what all the item at our store are worth with the price.
5) Buyer: Hi, seller, I got my packages, I like it, also the quality is amazing, but it looks too small on me. What can i do now?
Seller: Thank you for your support. We provide return policy. You can ship the item back for refund (shipping fee will not refunded) or exchange
6) Buyer: Hi, seller, I receive the clothes, unfortunately it's too small for me. Your size table is not accurate.
Seller: Hello friend, Measurements are taken while laying flat and relaxed, so there will be a deviation of 1 to 5 cm.
7) Buyer: Hi, seller, My package was stuck in customs, they didn't release it to me, I can't get it, Now I have to open a dispute.
Seller: Sorry, all the extra tax on the customs are the buyer's responsibility, all we can do is to try our best to let the buyer to avoid the tax, we will mark low price on the package and send as gift.