From Monday to Friday; 8 am-11pm (UTC/GMT+8)
Any question, welcome to contact us directly by TradeManager(Username: cn1501589821).
You also can send email to us(firstname.lastname@example.org).
Copy the links to IE browser and input the user name and password as follows:
User name: guest; Password: sunco
About Power Adapter
We have different national specifications of power adapter, so don't worry about the power supply. When you place an order, pls tell us the country you live in.
The manual with the camera will guide you in Installation and Wireless Setup. It's easy and quick. Please kindly follow the manual step by step. Also, you can leave your email address, and we will send the software and the manual.
ULC certificate RoSH certificate ISO9001-2000 WIT
FCC certificate CE certificate CCC certificate
1. If goods to be shipped to Russia, only EMS China Post Air Mail shipping available ,no DHL or UPS .
If to Brazil, please tell us your TAX NUMBER or TAX ID after you placed an order.This is COMPULSORY for Brazilian customs .
If to Germany, EMS, UPS, DHL, and FedEx for option
2. Our working time is Monday to Friday , so the shippent will be delayed about 2 days for orders played after Thursday .
3. When the goods are free shipping, we generally choose the most economical shipping way , it maybe not the express courier you had choosed . Please note that. But that's ok that you have an extra requirements .Pls fell free to let us know.
4. In order to help you save customs tax fees, we always declared a lower value in the invoice with the parcel.
If you have any special requestment, pls just feel free to contact us
5. All packages will be shipped out in Securely packaged boxes.
All goods shall be sent out within 7 days upon receiving payment, as time is neeeded to produce and test .
6. Shipping information can be tracked after 2~5 days after goods shipped out, as 1 or 2 days are need for internal shipping to warehouse generally .