Since we uploaded a lot of similar products everyday, sometimes there might be mistake on product description. If buyer found any unclear feature of products, you'd better contact us for double confirmation before placing the order. Anyhow, should there be difference inbetween item specific and product description, please subject to PRODUCT DESCRIPTION. We are all ears to buyer reminding or pointing out the difference so that we can revise product description in time.
MOBILE-BARN only accept replacement on condition that buyer just used it within 7 days after received and the product is still in new conditino, no scratch , no missing parts and in well-packed.
MOBILE-BARN only accept refund to buyer on condition that buyer should return the goods to seller specified address and only the product is still in new and good condition.
Most of the products are provided a one-year warranty(except battery and leather case). Should there be any defectiveness during warranty period, buyer should return the goods with prepaid postage to the address authorized by seller and tell us tracking number. We will fix the problem and ship back to buyer on our own expense then.
If you want to see live product, please video talk with us via Skype: crazybird00
If you want to get instant product information, please add our WHATSAPP: 008613632596225
1. Do I have to pay tax when I receive the goods ?
A: We shipped the order by air mail, normally there will be no tax caused for small parcel. But in some countries, it depends on the customs, those countries are Brazil, Germany, Italy and so on.
2. Do I have to pay shipping fee for repairing the goods ?
A: Yes, you must prepaid the shipping cost for your return items to be repaired. Please contact us for return address.
3. When will I receive the goods after placing the order ?
A: Normally we need 2 to 5 days to process the order shipment, as we have to test all products before despatching, after we despatch, the shipment will reach you within 18-30 days by AIR MAIL, and 3-7 days by DHL.