1..Dear russia customers, please send us your full name and complete address that include house no.street no.city,state,country,or it is possible that you can not get parcel,we will not be responsible
2.Dear Brazil customer,if you choose EMS,Fedex,DHL express way ,you must provide your CPF or CNPJ Number (TAX NUMBER) to us,or can't shipped out for your order
3.Sometimes international delivery is highly depended on logistic company and local customs/duties,Especially when the parcel arrive to your country ,
Your country custom process is much more complex and unpredictable,Hope you would be patient to wait ,If need urgently ,choose DHL ,EMS please
4.For DHL ,Fedex the parcel will be shipped to Hong Kong ,Shanghair first, normally it will take about 1-3 days, then the Tracking number will be changed and we will give you a new one. please wait for more days aftrer we filled in first tracking number .
5.If you did not receive your items on time, please contact us immediately ,we will solve problem for you, Thank you for you understanding.