PET FASHION Store No.927185
Location
China (Mainland)
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PAYMENT INFO

 We accept payment by Ali Escrow. (VISA/MasterCard/Money Booker/Western Union/ T.T)

 

SHIPPING INFO

For the retail order, we will make shipment by Airmail via Post in 3 business days after your clear payment. Each order has tracking number. The shipping time is within 12 to 30 days in most countries.

In order to make the item arrive to you on time, please add your phone number in your order address.

We only ship on the working day, from Monday to Saturday, but we do not ship in Sunday or Chinese Holiday

 

TERM OF SALE

Every item we sell is carefully inspected before it is shipped. All of your problems will be deal with in 2 business days from the date you get the items.

If the order you received has a shipment's defect, please email us pictures of the defective item immediately. We do need you to send back the defective part before we ship you a replacement. After our confirmation, we'll send a replacement to you.

If you can't get the post after 40 days from the day we sent to you, contact us immediately. As soon as we confirm with our shipping dept., we'll get a replacement on its way to you.

No refund or exchange will be accepted after 7days from the date of your receiving.

 

CUSTOMER SERVICE

If you have any questions, kindly please contact us by trade manager, we will response you in 24 hours. Our aim is to provide the best item and excellent service to every buyer, negative feedback or neutral feedback is not the best way to solve problem.

Customer satisfaction is our highest priority; we are always behind with you and do our best to service for you well. We greatly appreciate your Five Star Positive Feedback.

 

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