PET FASHION Store No.927185
Location
China (Mainland)
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PAYMENT INFO

 We accept payment by Ali Escrow. (VISA/MasterCard/Money Booker/Western Union/ T.T)

 

SHIPPING INFO

For the retail order, we will make shipment by Airmail Post in 3 business days after your clear payment. The shipping time is within 12 to 30 days in most countries.  {Airmail Post: HongKongPost/ChinaPost/PostNL/SwissPost,we select best shipment for you}

  Shipping Method Region Delivery Time(business days) Peak Season Delivery Time(business days)
Airmail Post United States, Canada 8-15 13-25
United Kingdom, France, Spain, Germany, Netherlands, Spain, Ukraine, Japan, Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland 10-20 15-30
Brazil, Russia, Italy, Argentina, Chile, Mexico 15-35 20-45
All Other Countries 10-25 15-35

 

In order to make the item arrive to you on time, please add your phone number in your order address.

We only ship on the working day, from Monday to Saturday, but we do not ship in Sunday or Chinese Holiday

 

TERM OF SALE

Every item we sell is carefully inspected before it is shipped. All of your problems will be deal with in 2 business days from the date you get the items.

If the order you received has a shipment's defect, please email us pictures of the defective item immediately. We do need you to send back the defective part before we ship you a replacement. After our confirmation, we'll send a replacement to you or refund money to you.

If you can't get the post after 38 days(Russia:50 days / Brazil:55 days) from the day we sent to you, contact us immediately. As soon as we confirm with our shipping dept., we'll get a replacement on its way to you or refund money to you.

 

CUSTOMER SERVICE

If you have any questions, kindly please contact us through Message Boards/Message Center, we will response you in 24 hours. Our aim is to provide the best item and excellent service to every buyer, negative feedback or neutral feedback is not the best way to solve problem.

Customer satisfaction is our highest priority; we are always behind with you and do our best to service for you well. We greatly appreciate your Five Star Positive Feedback.

 

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