Dear friends: Hello. For recent customer response we are deliberately sent the wrong product, with some bad language insult us, I would like to explain:
1 We are not intentionally sent the wrong product.
2 As a business, we disdain to do that sort of thing.
3 If you receive does not match with the actual products, please contact us first. We will immediately handle.
4 Every day we want to pack hundreds of parcels, will inevitably make mistakes, we are not God. However, we will actively make every customer's requirements.
5. I hope you can understand us.
Early Merry Christmas! !