Starhead Production Store No.403243
Location
Shanghai China (Mainland)
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Before ordering

-Contact us if you need better shipping method rather than slow postal mail.

-We can delcare low value, but not responsible for possible return caused by this, or you can advise the amounts before shipping

-DHL/TNT/FeDex Charge Remote area fees, you can check if your area is remote area or not, 

DHL: http://raslist.dhl.com/jsp/first.jsp
UPS: http://www.ups.com/media/zh/hk/ea_surcharge.pdf
Fedex: http://images.fedex.com/us/services/pdf/Zipcodes_OPA_ODA.pdf
TNT: http://www.tnt.com.cn/files/Postcode_List_ONA_Apr_10_v1.pdf
TOLL: https://ws01.ffdx.net/toll/login.aspx?stid=toll

Processing

-Standard batteries, liquid and other prohibited parts are usually removed before shipping. If you really have difficulties, please contact us early.

-Some products' manuals, drivers, softwares only available by downloading or sending by email.

- We provide tracking number for every package. Track here: 

www.17track.net/index_en.shtml

(a few days after packages sent out)

Shipping

-Post Air Mail is not fast, please wait patiently, don't issue dispute within 30 business days.

-If there are any import duties or taxes, that is buyer's responsibilities, please kindly cooperate the customs clearance.

After receiption

-Communication is always more helpful than dispute.

-Leave us 5-starsplease if you are satisfied with our products and services, we will offer Coupon for your next transaction!

 

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