1. We do not provide DHL free shipping to the place which is a remote area, if that, you need pay 29 USD remote fee.
2. After finish the payment of an order, Ali-express will exam the payment for about one day, so usually it will need about 3 working days to get the tracking number if the item is in stock.
3.Post package to Brazil need about 60-90 delivery time for Customs problem, so if customer have not received the package, pls contact us to extend theprotection time. Appreciate your understanding.
4.The cd easy to be broken on the way, if the cd is broken, pls don't worry, contact me online, and we will send to you by email.
5.If you had problem for custom clearance, pls choose EMS,Air mail instead of DHL
DHL Tracking Wesite:
China Post/ Singapore Post/EMS: