Please give us the opportunity to resolve any problem. We understand the concerns and frustrations you might have, and will try our best to resolve the issues. We try our best to reply to your emails as soon as possible, however, due to time zone difference, we may not be able to reply your emails immediately. Please allow 1-2 business days for us to response.Please email us before leaving any negative feedback or open any dispute on Aliexpress.We care about our valued customers, and will always try to help you. So if you have any problems, please e-mail us immediately.My goal is to make sure you are a happy customer and pleasant shopping with us.When you shop with us, your satisfaction is our #1 priority.