International Buyers – Please Note:
1).Full payment must be made within 7 days of placing your order.
2).Buyers are responsible for any tax/duty charged in their own country.
3).Buyers are responsible for any insurance required.
China Post Air Mail for the order package (≤ 2 kg),
DHL, EMS or Fedex courier for the order package(>2kg)or(>USD$200). If you want the item less than 2kg to ship via these express shipping methord, please contact us for the additional shipping cost.
1). Pls contact us if you are not sure whether the order package above 2kg.
2). We DO NOT ship on Saturday or Sunday.
3). All orders are dispatched within 1-7 business days after payment(according to the goods).
4). The Tracking Number will be provided after your order has been shipped.
5). Delivery time needs longer than usual during the periods below:
-----May Day (April 29-May 5), workers in China will be on vacation, we can't ship your items out during the holiday till it ends.
-----China National Day (Sept. 29-Oct. 5), workers in China will be on vacation, we can't ship your items out during the holiday till it ends.
-----Chinese New Year(),workers in China will be on vacation, we can't ship your items out during the holiday till it ends.
Returns & Feedback
1).All our items are checked and packed in good condition before dispatching.Your positive feedback is very important to us.If you find any problem with our items, please do not hesitate to contact us within 7 days upon receipt of items. We will help you to solve any problem.
2).Items returned should be in its orginal undamaged and unused condition.
3). Should returns be required:
Step 1) Contact us via Alibaba.com`s message center
Step 2) Provide as much detail as possible about the problem you are having
Step 3) Authorization to return the item will be issued
Step 4) Return the item for the agreed exchange or refund
4). Buyer should provide us the tracking number of the package returned.