We aim to provide the best service and products! Please leave a chance for us to communicate with you in case there is any problem. Any question, please contact us, thank you very much, we will reply you ASAP.
*Our positive feedbacks will be left immediately after receiving payment. Please leave us positive feedback upon satisfactory receipt the goods, we appreciate your earliest feedback.
*Please email us before leaving negative feedback. Give us the opportunity to resolve a problem. We will try our best to resolve the issues.
Guarantee and Return Policies:
*Our return policy is 7 days return or exchange.
*Returns must be initiated by the customers within 7 days from the date of received package.
*customers are responsible to check product compatibility issue. If you have questions about product please feel free to email us.
*In order to return an item you must contact us to request a Return Merchandise Authorization Number (RMA). All returns must obtain RMA# from us prior to returning the product.
*All return must include all original items, original packaging, undamaged, unused and in re-saleable condition. We will refuse all items that are not in the conditions stated above and we are not responsible for sending back those items to you. Customers are responsible for return shipping cost. Shipping and handling fees are absolutely non-refundable. For free shipping items, the actual shipping cost occurred will be deducted from refund.
*Upon receipt of the items and completions of our inspection, a refund or exchange will be processed. If the order is found to be defective, we can either grant a full refund or replacement with no additional cost. Customers refund or exchanged will be processed ASAP.
* If the order is not found to be defective and is as described there will be a 15% restocking fee. Our warranty does not apply to products that have been misused, modified, repaired or abused by anyone. We reserve the right as final authority on whether the products should be replaced or refunded.
The buyer is responsible for any applicable import duty and local taxes. Please verify with your customs before purchase.
International Buyer- Please note:Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what additional costs will be prior to buying.