Please contact us if you have any question about our available sizes.
Since they are handicrafts,sometimes the dimension will be 1-2cm error.
1.Full payment must be made within 7days of placing your order.
2.The buyer is responsible for any tax and/or duty charged by their country.
1.CPAM(China Post Air Mail) is the most economic but longest shipping time for the goods within 2KGS, normally there will be 15-30 days for the shipment.
2.SF,EMS,DHL and UPS are also available, especially for urgent and high value items. Normally, there will be 3-7 working days for the shipment.
Buyers are responsible for any insurance they feel is required.
|1.About the local taxes and import duties|
|Local taxes and import duties may be incurred in some countries and are not included in the amounts shown. The buyer or recipient of the shipment is responsible for all such as taxes and duties. Our products are sold worldwide and we cannot guarantee that they meet the import requirements of every country. If in doubt, please check with your country's customs office prior to ordering.|
|2. How to get tax less or free upon import ?|
|Any import charges or fees are the buyer's responsibility. In order to ensure you receive your order tax less or free upon import, we will declare it as a GIFT or SAMPLE with a lower value. This lower price does not reflect the total price you paid or the market value of the product and may not apply to countries with different tariff rules. If need to use the true value, or any other requests, please write down the information on the Notes when you complete order.|
We are sorry if the item is defective, and we will actively deal with such incidents. we also need your help.
1. If the item is defective, please notify us within 3 days of delivery.
2. please shoot the picture of the item defectived, and then email the picture to us, so that we could submit them to our Technical Director, after she check and agree, we will add the new one to your next order for free.
3. if it could not be identified. All items must be returned in their original condition, in order to qualify for a refund or exchange of goods. The buyer is responsible for all shipping costs incurred. But in order to compensate for the loss, through our assessment, we will give you some discount on the next order.
Please contact us before Leaving any negative or neutral feedback.
We will work with you to solve any problem in time.
Thanks for your understanding & cooperation in advance