After Sale services:
All frames and forks :2Years of Grarantee
All wheelset:1 Year of Grarantee
We offer you our high quality and customer-tested products.Under normal riding ,if there is any damage not caused by human factors,products can be replaced from us.
Details about warranty period :
Step1 : Send email to : email@example.com telling the problem about products .
Step2: Taking photos or video to us show the problem .
Step3: We analysis the problem base on the pictures or video .
Step4:Confirm the problem ,give you solvution .
Products return back to factory and we will test it :
>It is products' quality problem ,We pay all fees .
>Confirm it is because human caused , customer need pay all fees .
This warranty does not cover:
* Normal wear and tear, any damage caused by accident, misuse, neglect, abuse, or stunt riding (veld bashing, riding down stairs, or similar activities).
* Improper assembly or improper maintenance is not covered by warranty.