Note: Normally, we ship within 24 hours after received the order ! But if some are out of stock, or bad weather ect other reasons, we will contact with you in the first time, then you can go on waiting it or choose other style/color to replace, or you can apply to refund.
We do our best to serve our customers the best that we can.
We will refund you if you return the items within 15 days of your receipt of the items for any reason. However, the buyer should make sure that the items returned are in their original conditions. If the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss, and we will not give the buyer a full refund. The buyer should try to file a claim with the logistic company to recover the cost of damage or loss.
The buyer will be responsible for the shipping fees to return the items.
Warranty & Maintenance:
We offer the 1-month free replacement. Buyers may request for a replacement within 15 days from your receipt of the product. The buyer should return the product in the original conditions to us and should bear the shipping costs for return.
We also provide 12-month free maintenance. The buyer should return the product in the original conditions to us and should bear the shipping costs for return. If any part is required to be replaced, the buyer should also pay for the costs of the parts to be replaced.
Before returning the items, please confirm the return address and the logistics method with us. After you give the items to the logistic company, please send us the tracking number. As soon as we receive the items, we will repair or exchange them ASAP.
Your satisfaction and positive feedback is very important to us. Please leave positive feedback and 5 stars if you are satisfied with our items and services.
If you have any problems with our items or services, please feel free to contact us first before you leave negative feedback. We will do our best to solve any problems and provide you with the best customer services.
· Short Processing Time:After we get the confirmation of your payment from our store, we will send out your items ASAP by the shipping method you selected.
· We will notify you as long as the items are shipped.
· Normally, items will arrive in 7-15 Working Days by EMS , 15-30 days by post air mail. But it may be delayed because of the holidays or bad weather.
· You can display all our photos to your clients freely.
· Send us your client?s shipping address when place your order and tell us your accurate demands (you also can write down your client?s shipping address directly in your order)
· Normally In 24 hours after received the order ( If some are out of stock, or bad weather ect other reasons, we will contact with you in the first time, and you can choose go on waiting it ,or change to other style/color, or you apply to return money.
· If you have any problems, please feel free to contact us! we will give yo the best service :))