· We will combine shipping for multiple items. Before you bidding multiple items please contract with us to confirm the postage discount .
· Buyer is responsible for all shipping and optional insurance charges. Orders are normally shipped within 3 business days after payment has cleared. (Legal holidays occurring within the business week are not counted as a business day)
· You will receive a message or e-mail with tracking or delivery confirmation information when your item has shipped.
· Most items will be shipped via EMS; UPS; DHL and HONGKONG POST.
· You will be e-mailed payment instructions after your buy-it- now or auction ends. Payments must be received within 7 calendar days or you may forfeit your items.
· When sending payment, please include all auction numbers and your shipping information.
· Requests for returns, exchanges or refunds must be made within 7 days of arrival and must have seller's approval which is emailed or message. We will not process any returns, exchanges or refunds without approval ,and buyer is responsible for return shipping charges.
· Returned items must be in original, uninstalled condition, including packaging, warranty, instructions, etc.
In the rare case of a missing or defective part ,only a replacement or exchange will be made
We guarantee our promise that your faucets will always get to you on time
· Order Processing Time: 3 working days
· Shipping Time: 5-7working days