No Extra Fee For Custom Size!!!
Animation/Video Games: Naruto
Character Name: Uzumaki I
Includes: Top,Long,Frog,Weapon&Leg bag,Rope&headband,Ninja Shoes
Condition: Made-to-order to your size (about 7 working days)
You can offer a standard size e.g.(Male/Female, standard S/M/L/XL)
or detailed measurements in your order:
Standard Size Chart (in centimeters, body net size)
If you need a commission/custom made size, just include the following details in your order:
Payment must be received within 7 days from the sale of items. Kindly inform us in case of foreseeable delays in payment. Otherwise, non-paying bidders would be reported.
Wigs and costumes are shipped in boxes to maintain styling in good condition.
Our shipping fees include postage materials & handling fees, as well as secured international express shipping with online delivery tracking service.
We require buyer's confirmation of day-time phone number as a shipping policy.
Please rest assured that your contact number would only be used for filling up the international shipping form. We will not be responsible for shipping delays caused by buyer's failure to provide a day-time phone number contactable by the shipping company.
Total chargeable shipping weight: About 2.5kg including packaging box
Shipping Service: International Express EMS, Fedex Or DHL with online Tracking number and Insurance
Total Shipping & Handling Fees:EMS shipping charges calculated based on total weight in grams + Cost of packaging materials
Custom-styled wigs: Most of our listed wigs are ready stock which can be shipped immediately. Please note that certain wigs are made-to-order and require longer processing time
Custom-made costumes: 7 working days to be completed after clearing of payment.
It will generally take about 3-7 working days for international express shipping.
While most buyers are able to get the items within two weeks, please understand that the amount of processing time required for the items to be in your hands are only approximate as we are experiencing peak international ordering seasons from time to time. Buyers who need the items urgently are advised to contact us promptly for alternative arrangements.
Terms of Sale
It is the buyer's responsibility to provide prompt and accurate measurements for custom-made items. We would not be responsible for non-fitting costumes/wigs due to buyer's negligence to provide accurate measurements.
It is also the buyer’s responsibility to make sure that someone is available at your address during delivery of the item. Please note that the item would be returned to us by the courier after several unsuccessful deliveries. Buyers would need to top up the shipping fees for re-delivery in cases where we have provided the correct shipping address but no one is available to take delivery of the item at the address given after several attempts.
Online tracking number
We are proud to offer online tracking request service to customers at no extra cost. To maximize efficiency for this value-added service, please request for online tracking number no earlier than one week after clearing of payment for wigs and two weeks after clearing of payment for custom-made costumes.
Please note that it is common industry practice to accept online tracking information as evidence of delivery and we would not be responsible for buyer's non-receipt of items when there is online proof of delivery to the stated address.
We offer refund or exchange/ costume alteration for defective items/missing items/ items significantly different from listing description. Buyers should contact us within one week of delivery of items and email us photos to support the claims.
If you are not 100% satisfied with the items for other reasons and ask for refund. Please be noted that only the listing price excluding shipping fees would be refunded.
Buyers are responsible for returning the items in their original conditions within 2 weeks of delivery of items at their own expense through registered mails with online delivery tracking number.