1. The products will be sent to the places where EMS is possible. For places where EMS is not possible, we send the products by Hong Kong post air mail. In both cases, no charge is needed!
The you want to receive your products in a shorter time, we are happy to send them through DHL,UPS, TNT, anyway, this change means an additional charge from you, the amount of the charge depends on the weight of product, and which means of mail you select, and the amount of the deal. It is negotiable; please send an email to advise us or contact us online if needed.
2. We ship your orders within 1-2 business days after the payment is confirmed.
3. Delivery time for EMS is 5-8 working days. Time for DHL, UPS, and TNT is 3 to 5 working days.
Item shipped from HK Post Air mail will reach most of the countries within 10 to 20 days.
By Hong Kong Airmail: Generally, about 7-15 working days to USA.
By Hong Kong Airmail: Generally, about 15-21 working days to AU, UK, FR, Germany.
By Hong Kong Airmail: Generally, about 15-30 working days to the rest countries.
4. Delivery time depends on destination and other factors; it may take up to 20 days. If you haven’t receive the item within 25 days, please contact us, we’ll investigate and solve the delivery problem.
WARRANTY & TERMS
1. If the items you received is unacceptably defective, broken, or out of order, please notify us within 3 days of delivery.
2. In case of these unpleasant things happen, we hope the buyer and the supplier to communicate actively to solve the dispute in a flexible way.
1. We depend on the customer satisfaction to success. Therefore, your feedback is extremely important .
2. If you are satisfied with our items, please leave us positive feedback.
3. Please do contact us before leave negative or neutral feedback. We will work with you to solve any problem. Thanks!