Delivery guaranteeItems marked with Delivery guarantee are assured to arrive by the estimated delivery date. For full details please refer to the rules section.
▶︎ Guaranteed deliveryYour items are assured to arrive by estimated delivery date.
▶︎ Delay coverage• If your order is delayed, you're entitled to apply for a coupon code via the Order details page.
• Once your application is successful, you'll be issued the coupon code and notified by email.
• You can check your coupon codes by visiting Account > Coupons.
▶︎ Coupon code usage• The coupon code is valid for 60 calendar days from issue.
• It's applicable on all non-virtual items on AliExpress.
• It can be used on any order amount that's higher than the coupon code value.
Rules• The value of this coupon code is shown on the order details page corresponding to your delayed order.
• One coupon code is applicable per order, including a single order of multiple items delivered in multiple packages.
• Only items marked with on-time guarantee qualify for this coupon code.
• The estimated delivery date for an order is indicated on the order details page with a time countdown. For any further questions regarding the delivery times, you can contact our Help Center.
• If your application for a coupon code is unsuccessful, you can re-apply as long as you meet the indicated application conditions.
• Any delayed order that's canceled doesn't qualify for coupon code compensation.
✲ Please note that the compensation coupon codes are also subject to AliExpress Coupon Code Terms & Conditions. In the event that there is any conflict between the rules indicated herein and the AliExpress Coupon Code Terms & Conditions, the rules indicated herein shall take precedence. In case of conflict between the English version and the version in any other language of this document, the English version shall prevail.